FAQ

How long does it take to get my products?

This collection is available as a limited pre-order. Pre-orders are open for a limited time and all items are produced in small batches based on total demand.

Estimated shipping: 6–8 weeks after your order is placed.

Please note that pre-order items require additional production time before shipping. If your order includes both in-stock and pre-order items, they may be shipped separately.

We ship all orders directly from Shanghai, China. Most orders are processed and dispatched within 2–5 business days after your purchase is confirmed and payment has been successfully verified.

Once your order has been shipped, you will receive a confirmation email with your tracking number so you can follow your package’s delivery progress.

Please note that delivery times may vary depending on your location, local customs procedures, or possible delays caused by the shipping carrier.

How much does it cost?

We ship to most countries worldwide. Our standard shipping fee is €10. Please note that shipping rates may vary depending on the destination country.

Special rates: Switzerland: €15; United States: €15

Do you ship to my area?

We currently ship to the following countries and regions, with more destinations coming soon.

Europe

Austria, Belgium, Bulgaria, Croatia, Cyprus, Czechia, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Switzerland, and the United Kingdom.

North America

United States.

Oceania

Australia.

Asia

Mainland China, Hong Kong SAR, Macao, Taiwan, Indonesia, Japan, South Korea.

If your country is not available at checkout, please contact us and our team will be happy to assist you.

Mail: Info.kikibowl@gmail.com

Contact Information

Company Name: Beijing Kunyuan Culture Media Limited

Company Address: Room 1601, 16th Floor, Multifield Commercial Centre, 426 Shanghai Street, Mongkok, Kowloon, Hong Kong, China

Email: info@lebelamihome.com